Policy - ArteAndMetal

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • North America : 3 - 4 weeks

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept cancellations

Frequently Asked Questions

Sizing details

We welcome custom sizing and within our standard sizes we can usually go up to 46 x 46" without incurring a large package surcharge. Sizes over 48" usually have to ship by freight.

What type of Metal do you use?

Your artwork will be laser cut from a solid sheet of high grade stainless steel that's both durable and lightweight. Making it an excellent choice for both indoor and outdoor wall sculptures.

Please note that all our pieces are finished by hand which makes the finish of every piece unique.

What Finishes and Colors are available?

Our signature finish is our brushed metal finish which creates an edgy yet refined texture.

Custom colors are available upon request.

For paint we use a process called powder coating that is very durable and U.V. resistant. Powder coating is applied electrostatically and is then cured under heat to allow it to flow and form.

Additionally, unlike spray paint powder coating contains no solvents and is virtually VOC free. As a result, it releases no odor.

How is the artwork hung or mounted?

We use a stud mounting technique which we adopted from the signage industry. It allows the artwork to look like it's floating a 1/2" off the wall and creates a drop shadow for a 3D effect.

Another benefit is that there are no visible screws are hardware.

Our panel style designs will have small laser cut holes and can be mounted flush or projected off the wall using our included 1/2" spacers.

Will I need to drill holes in my wall?

Yes. small drilled holes are needed at each stud location...

All of our metal art comes with our stud mounting which we adopted from the signage industry. It allows no hanging hardware or screws to show.

Along with our included 1/2" spacers our stud mounting also allows the artwork to project off your wall and create a 3D effect.
Part of this effect is a drop shadow that helps the artwork to make a unique statement with proper room lighting.

Do we ship internationally?

We can ship internationally. However, our fixed shipping rates on Etsy are only for domestic orders within the continental U.S. International orders (including Hawaii) can receive shipping shipping quotes upon request.

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